Discovery - Troubleshooting & FAQs
Common questions about rooms, analytics, Synthesis, and backlog promotion
Why Is Usage Analytics Locked?
Usage Analytics is coming soon with product analytics platform integrations. It remains visible but disabled during this release.
Why Is Synthesis Locked?
Synthesis requires usable data from at least two supported rooms. Generate at least one Extract trend and complete a Competitive Intelligence report. Usage Analytics is not required.
Does Regenerating Synthesis Delete Earlier Results?
No. New opportunities appear in a new generation while previous generations remain available in collapsed groups. Features already added to the backlog are not removed.
What Do the Duplicate Warnings Mean?
Already in Backlog means a current Backlog item has the same normalized name. Seen in earlier run means the opportunity appeared in an older Synthesis generation. Synthesis also suppresses highly similar opportunities within one generation. Review the existing item before creating another Feature.
What Does Add to Backlog Create?
It creates a Feature. Discovery does not create Goals or Themes. A Feature promoted from an Extract trend receives the trend name as a tag.
Why Does an Opportunity Show Multiple Source Labels?
The labels identify which Discovery rooms contributed evidence. Use the source controls above the results to filter them. Selecting multiple sources uses inclusive matching rather than requiring every selected source.
Who Can Use Discovery?
Admins and Builders can view and work in Discovery. Organization access is enforced on every Discovery page and action. Settings permissions determine who can connect analytics providers.
Why Can I Not See Discovery?
Discovery may not be enabled for your organization yet. Contact your Lodestone administrator if you expect access.
Return to Discovery Overview & Concepts for the complete room model.